![]() For example desktop computer's back side USB ports are usually more reliable than the front ones. Try connecting the USB devices to different USB ports.Check from BIOS that USB ports are not in disabled state.If the device is not detected by the BIOS at all, it is very likely that Blancco will not be able to detect it either. Check if the external device is detected by BIOS hard drive settings/USB device settings/boot device settings. Connect the external device to a computer, start the computer and enter BIOS.Docking stations may also prevent the software’s ability to issue firmware based erasure commands, resulting in detection issues or a failed erasure process.Sometimes USB connectivity may prevent the software’s ability to issue firmware based erasure commands, resulting in detection issues or a failed erasure process. ![]() This may cause issues with the detection.
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